Thanks for the information all.
I called Hilton back today and got someone who didn't seem to know about the Milestone Bonus change (do they train their call centre teams on Hilton Honor scheme updates?) but was at least willing to file a case for me rather than completely dismiss my claim. My 50 night bonus is due very soon, so will be interesting to see what happens with that...
Last edited by Bartinbrook; Apr 22, 2018 at 11:54 am