Several flights were canceled last night, and AC proved incapable of handling the resulting chaos. I was getting a live commentary via Skype....
My correspondent was on flight 7409 to Cleveland, scheduled to leave at 8:45pm. At the gate, it was announced that a delayed flight to Cincinnati would go first, and then the Cleveland flight had its gate changed, with a new departure of 9:30pm. The flight duly left and lined up on the only open runway for about 45 minutes before beginning its take-off run....
Is any sort of compensation in order for this experience?
They got a $10 voucher, what were you expecting?