FlyerTalk Forums - View Single Post - SIA investigating after woman loses 76,000 KrisFlyer miles in alleged
Old Apr 19, 2018, 10:52 pm
  #9  
txflyer77
 
Join Date: Mar 2012
Location: Boulder
Programs: AA Plat, CX Silver
Posts: 2,361
I've gotta join the bandwagon dumping on SQ here. Any organization that doesn't offer two-factor auth through OTP is simply incompetent today. This is trivial to build.

Add to that the utterly unacceptable six-digit pin used by SQ and we have an organization that clearly needs to rethink its IT security.

SQ is 100% at fault for not making it possible for their customers to keep accounts secure.

Originally Posted by lokijuh
At the very least, a more sophisticated password could be used. Many airlines have moved to membership number + surname + 8 character password to access FF accounts, some also have challenge questions. One assumes there is a reason for them doing this, and perhaps SQ could move beyond a 6 digit number.
This is just barely better than requiring a password. At the end of the day is still one-factor authentication. Challenge questions are a useless attempt at security.
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