FlyerTalk Forums - View Single Post - Quite possibly the worst Delta experience in 30 years and 1.5 M miles
Old Apr 19, 18, 9:41 pm
  #9  
MSPeconomist
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Join Date: Sep 2009
Location: Minneapolis: DL DM charter 2.3MM
Programs: A3*Gold, SPG Plat, HyattDiamond, MarriottPP, LHW exAccess, ICI, Raffles Amb, NW PE MM, TWA Gold MM
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Originally Posted by btonkid12345 View Post
If you are a DM and your flight is tomorrow, why did they charge you a change fee or any fare difference? You should be able to Same Day Confirm. If you are on a paid premium cabin fare (Z class, as you state) on the ATL-JFK you can change to any other flight with the waived SDC fee, as long as any seat is available.

If the agent processed it as a change and charged the change fee and fare difference to match fare class availability (probably the agent misconstrued the F SDC policy and charged you to move to an earlier F cabin flight) that is an error. Call back and ask for a Supervisor to get it refunded.

Once you heard the agent's attitude, you should have HUCA. Also, if both tickets are on DL ticket stock, DL should be able to send your backs through and transfer them for you to CZ/CE.
You can only SDC on an international itinerary after all of the international segments have been flown.
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