FlyerTalk Forums - View Single Post - Quite possibly the worst Delta experience in 30 years and 1.5 M miles
Old Apr 19, 18, 9:33 pm
Join Date: Sep 2012
Posts: 18
Originally Posted by BusTrav8yrs View Post
Really, your worst experience in 30 yrs and you dont even know if there is an issue at all yet
The issue is that Delta was unwilling to accommodate a loyal passenger to rebook on an earlier flight to avoid a problem caused by Delta. Had Delta informed me that I would have to check in at the JFK airport and unable to check in online I would have booked an earlier flight. I think my request was more than reasonable, and given the circumstances they should have waived the fees and confirmed me on the earlier flight. It costs Delta NOTHING to switch me to another flight......Keep in mind that if I get bumped off the CE flight itís Deltaís responsibility to re-route me. Iím trying to save both me and themselves a headache.
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