Originally Posted by
floridagal23
Following. Is this something el al does on occasion? They very aggressively tried to downgrade me and my family (four adults, paid business class) at check in for TLV JFK last May. We checked in as pairs with different agents and each pair was given a hard sell to the point where we weren’t even sure what would happen when we boarded the plane (they kept telling us we couldn’t fly in our booked class, etc).
If they are overbooked in coach they will probably upgrade passengers to C. I see it happens, say, any 5th flight on regular routes, and any 3rd flight on busy ones (TLV-LHR/CDG for example). Downgrading is the same story the other way around - they overbooked C (and there is no available seats in F) and they have to send some passengers to coach. When this happens they are usually more worried, and therefore more aggressive, because they don't enjoy pissing off business passengers.