Originally Posted by philyerboots

Hi Guys

I have recently had a claim rejected by BA for a flight I took from Manchester to Heathrow on 11th December 2017.
We were told at the airport that due to bad weather the previous day, BA had issues with both planes and staff out of position.
In the rejection statement they are saying that the flight was delayed by bad weather!
Is there any way to find out the actual cause of the delay? For if it was staff and planes out of position, I assume this is an indirect cause of the delay and as such I can claim compensation?
The flight arrived at Heathrow 2 hours and 59 minutes late, but meant we had missed our BA connection to Marseilles and had to fly the next day. So ultimately we arrived at our final destination around 20 hours late.