FlyerTalk Forums - View Single Post - What happens if you book with a discount code then cancel within 24 hours?
Old Apr 17, 2018, 12:23 am
  #11  
Rut Dog
 
Join Date: Aug 2002
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Originally Posted by johnp012001
Very strong statements. Can you provide a link supporting that the DOT views discount codes as a "Form of Payment" and not a discount on the selling price?
Often1 is 100% correct. Thanks for the heads up on this.

https://www.transportation.gov/sites...al20130530.pdf

Emphasis added below:
the Department’s Office of Aviation Enforcement and Proceedings (Enforcement Office) considers the failure to notify such consumers of the 24-hour reservation requirement to be unfair and deceptive in violation of 49 U.S.C. § 41712. It also considers the failure to offer a passenger a full refund in the original form of payment in the event of a cancellation request covered by the 24-hour reservation requirement to be an unfair and deceptive practice.
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