Originally Posted by
bennos
I called the DM line for an unrelated issue and was informed my wait to speak to an agent would be 34 minutes. Wow, I've never had a double digit wait on the DM line...
Same for me! I called the DM line also for an unrelated issue, and the recording stated that my wait time to speak to an agent would be between 60-70 mins! The automated system called me back in 65 mins! Definitely a record for me!