Originally Posted by
dougzz
Now this sounds very likely the issue. My middle name is Charles, and BA have this, AA consider my middle name C and if I add the harles part I'm told there is a problem with my name.
Edit: Interestingly the booking I'm on now where they just couldn't make the TSA-Pre appear is one done through AA, albeit in AA Germany.
We were told the boarding pass name must match your passport fully to allow TSA-Pre and that we needed to have the middle name included on the boarding pass and she mentioned putting them both in the first name field on booking.