Join Date: May 2012
Location: Munich, Algarve, Sussex or S.F Bay Area
Programs: Mucci, BA Gold, A3*Gold, AA Plat, HH Gold, IHG Plat Amb, Marriott Plat
Posts: 4,163
I contacted TP on twitter and of course got ignored. Then later I got one of those public tweets of theirs about the latest offer. I tweeted back publicly which prompted a DM response that they would raise my cases with customer services. Lo and behold, today I received 2 mails asking if I would prefer €400 cash or €500 travel voucher for each claim. TP are getting a lot of bad publicity in Portugal and public attention seems to wake them up.