Originally Posted by jsl42

Yesterday's mainline flight from BNA to ORD (410mi, 1h10min flight time) served us a choice of hot entree, warmed cookie, and two drink services while aloft. Like most short hops from Chicago, it was scheduled for refreshments (a.k.a. snack basket). DEN based sCO FAs did a great job delivering service on such a short flight.

How common is it for United to underpromise and overdeliver so drastically for catering like this? Was it a special fourth of July treat?

(One demerit: The guy in back of me and I were both drinking Buffalo Trace, so they ran out)