Join Date: May 2004
Location: SIN (LEJ once a year)
Programs: SQ, LH, BA, IHG Diamond AMB, HH Gold, SLH Indulged, Accor Gold, Hyatt Discoverist
Posts: 7,726
These days we take the approach to go by property first rather chain if feasible and then see what prices are and all. IC Bali on the ground is pretty good in our books and while not flawless they usually have taken care of issues raised swiftly.
Just dealing with the reservations team upfront is always hasslsome and highly inconsistent when it comes to responses. 3 people can give you 3 differing responses, none of which may turn out to be what is done on the ground when you are there. YMMV.