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Old Mar 31, 2018, 6:48 pm
  #1774  
StuckinITH
 
Join Date: Nov 2012
Programs: BA Bronze, United 1K, HH Gold, SPG Platinum, Marriott Platinum
Posts: 3,477
Originally Posted by fezzington
Passenger allocation is still 60% for gel pillows. Mattress pads are down to 40%. Asia flights are 100% slipper provisioned, all others are at 60%. These are all supposed to be boarded at the departure station

PJs are provisioned at 60% for the round trip on 12+ hour flights. Like the (100% provisioned) amenity kits, they are boarded on the ex-US flight. If the outbound uses them all or misplaces them, the return may not have the correct provisioning.
So, on a 772 with 8 Polaris First and 40 Polaris Business, there should have been 28 gel pillows allocated for passengers. Let's consider that the 8 Polaris First passengers got their gel pillow. There are still 20 allocated for Polaris Business. On my flight, only 10 of those passengers got them. Still missing 10 which meant my wife and I didn't get one. And this was a departure flight from ORD.
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