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Old Mar 31, 18, 10:06 am
formerly 1984SW
Join Date: Aug 2008
Location: Merida, Yucatan, Mexico
Programs: UA
Posts: 725
Originally Posted by 1984SW View Post
I've not seen/experienced that, but I did read someplace that the crew are each allotted a gel pillow for their rest break (i.e. The airplane is stocked with the number of pillows equal to the crew count + passenger allocation). I wouldn't be surprised if they were all boarded in a central place (the J cabin) and it was up to them to move their pillows to the crew rest area. The optics of retrieving the pillows after passengers are on board is not optimal, though...
Originally Posted by StuckinITH View Post
It's a known fact that the airplane is not stocked with the number of pillows equal to the crew + passenger count. On one flight to Asia (16 hours flight), my wife went to the galley just after lunch to request a gel pillow. The last one was given to the person who had requested it just before my wife. That person had also gone to the galley and was still standing there waiting for the FA to come back with her gel pillow. To apologize for the lack of the gel pillow, the FA gave my wife 2 pajamas. My wife said that was not needed but the FA insisted that she take it. I guess it was recovery mode. I was on the same flight (no gel pillow for me either) and can tell you that very few passengers had gel pillows. Since then, we request the gel pillows at time of boarding to guarantee that we each get one.
Originally Posted by Meola10 View Post
I did not read the post which you quated the same way you had. The crew does receive the same saks amenities which I mentioned. However the post you quoted mentions crew count plus passenger allocation which is generally accurate.
Correct! Passenger allocation does not equal passenger count in this case.

A F/A friend of mine said that before the introduction of Polaris they were advised that the extra amenities (pillows, mattress pads) were going to be boarded at 60% of passenger count. I don't know if they've adjusted that (up *or* down) but I doubt they boosted it to 100%.
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