Old Mar 31, 18, 12:16 am
  #363  
WineCountryUA
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Originally Posted by PDXalways View Post
... Wouldn't this issue best be solved by returning to the "old days" of instrument-based upgrades? ....
Best for whom?

UA would then lose the revenue from cash upgrades.

There is the flip-slide of rewarding your frequent customers , .... but revenue seems be the more important metric for UA. (it is a for-profit company)

Now we can all go down the route it would be better for UA to have happy customers, but we have had that discussion dozens of times -- and the demonstrated actions of UA is all that matters and that is not their present modus operandi regardless of what we might think on FT.
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