Originally Posted by
onthesam
I'm sure many FTers will argue that if GPU's don't ever (or very rarely) clear, pax will choose other carriers for frequent flying, ultimately resulting in a indirect decline in revenue.
It absolutely costs them revenue. I've spent >$8K on OAL (primarily DL) since October, in significant part because I'm not really seeing the 1K value proposition any more. Gave away 4/6 GPU last year.