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Old Mar 29, 18, 10:22 pm
  #1757  
laxmillenial
 
Join Date: Jan 2016
Programs: UA 1K; *G, AA Plat
Posts: 1,692
Originally Posted by samjnz View Post
This almost exactly describes the situation I had on the same route (SFO-AKL) a couple of months back!

I guess the more "prestigious" or novel the route, the worse the onboard experience
Not sure what your second statement means aka what are 'novel' routes. It might just be a particular FA, so I encourage the OP to write-in. I've flown the new 77W to TYO, TPE, and HKG and have all had great experiences. The FA's seemed to really enjoy talking about the 'new' product and their thoughts and UA management in general. I always ask for their perspective and provide mine (as an outsider).
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