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Old Mar 27, 2018, 10:10 am
  #14  
pushmyredbutton
 
Join Date: Mar 2009
Location: SJC / DPS
Programs: AS G75K, UA Silver
Posts: 1,756
Originally Posted by DrAlex
Hey, spin this to your advantage. If you are experiencing problems, voice it to CS or the AS Twitter Team. I would imagine they are shelling out a lot of compensation right now during this transition. As noted above, it is expected there are going to be significant problems for the next month. If you have a problem, let AS know about it. That's one of the reasons many of us continue to support AS - the execution may not always be perfect, but CS is almost always apologetic and generous.
Lately, they haven't responded to any of my concerns either by AlaskaListens or the feedback form when it comes to AS/VX issues and how they've been leaving me stranded/middle seat/standby etc.

Not sure what's up, but it's totally turning me off to the brand.
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