Old Mar 24, 18, 10:41 am
  #9  
Trav1970
 
Join Date: Oct 2008
Programs: AY Plat Lumo+LTG, FI Gold, DL Silver, BA, SK, AX Plat, Priority Pass, Marriott Ambassador & others
Posts: 618
Adding some data points from my Lumo journey so far:

Upgrade requests cleared when using vouchers: 100%
Complimentary / operational upgrades when flying with economy ticket: 0%
Special offers for Lumo members only: 0
Service before other customers in Y: Once
Free drink and snack proactively offered in Y: 100%
Personal greeting: On all flights except one
Empty seats in Y next to me: 50%
Free Tumi suitcases: 1
Award ticket booking success when no availability was shown on self service tool: 100%.
# of AY Plus points earned on top of what I would have earned as a Platinum: 0
Invitations to events: 2 (Lumo launch, new lounge event)
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