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Old Mar 23, 2018, 6:05 am
  #1089  
Will08
 
Join Date: Aug 2017
Location: Manchester/London
Programs: Skywards Plat, Bonvoy Titanium
Posts: 1,198
Originally Posted by Flame3601
I would inform Emirates of such events, that is shoddy and not to be expected. EK also do not like to hear they are being swindled by their contractors.
Another +1

I got a reply from EK within 10 days which was actually quite specific to the complaint rather than the generic reply others have mentioned. They agreed the CD had failed to provide the correct standard of service and compensated me with a decent amount of miles.
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