Originally Posted by
formeraa
Of course, the OP is comparing AS to DL, which has the best IRROPS automation. Even UA and AA are NOWHERE close to DL's customer-friendly IRROPS automation and frankly never have been.
A little OT, but people who complain about Delta IT, the apps, and IRROPS ought to fly other carriers more. They'll see things can be a lot worse - as the OT's example (just one observation).