View Single Post
Old Mar 17, 18, 1:39 am
2019 FlyerTalk Awards
Join Date: Feb 2002
Location: DUB/ORD/SIN
Programs: EI AerClub Concierge , EK Gold, BA Silver, BD Gold (Retired), SPG Lifetime Gold, HHonors Diamond
Posts: 2,564
While social behaviors and norms have definitely slipped we also seem to be losing the ability to intervene and communicate/influence/negotiate effectively under any level of interpersonal stress.

The former would most likely improve dramatically if we were all a little better at the latter!

Here in Chicago there was a recent initiative to train new CPD recruits to better de-escalate minor disturbances (ie without resorting to deadly force). This was simply an exercise to go in plain clothes to a mall or a neighborhood and talk to people who were looking a little flustered, interact with small groups hanging out etc. Basic stuff...

The rationale for the training included an observation that the social media generation is losing the capability to read stress levels in others and the skills to communicate under stress.

Not suggesting for one minute that anyone here on this particular social media site has any such developmental issues of course!
Dambus is offline  
Reply With Quote