Thread: Uber ratings?
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Old Mar 14, 18, 10:59 pm
Join Date: May 2008
Location: PHL (kinda, no airport is really close)
Programs: AA PPro. Enterprise Platinum woo-hoo!
Posts: 3,126
Yes, Uber expects 5 to be the norm. Most regular passengers understand that by now and rate all drivers 5 if they get them there.

Since I stopped driving, Uber has made some changes that I'm not that familiar with. For one thing, Uberpool ratings were inherently lower, because a passenger could have an issue with a co-passenger or the route, and downrate the ride for reasons beyond the driver's control, so I think they ask the reason for the rating and don't count it if it's a non-driver issue.

Admittedly I have a driver perspective, but I say feel pity on the driver and give them a 5 rating almost regardless. A recent study showed that Uber drivers net $3.37 an hour after expenses. I don't doubt that for a second.
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