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Old Mar 12, 2018, 9:58 pm
  #5  
Aero137
 
Join Date: Jul 2015
Location: LGB
Programs: AA Platinum Pro, Marriott Platinum, Hyatt Discoverist
Posts: 239
Originally Posted by geheimwaffeT
So here is my question: What should the perfect OTA have, which feature would have you consider booking with an OTA, instead with the airline directly (aside from the price)?


Maybe there is an OTA, which is offering something unique?
In a previous life, I was required to use egencia to book travel. It was never my favorite for finding the flights, however it had one distinct advantage: you could easily select the fare class you wanted to book. Fare bucket too cheap to be upgradeable? Simply select an eligible bucket. Want to fly in a premium cabin in one direction only? Easily done in a click or two. (Of course, I never actually did it on my itineraries, as I was just one step above an intern at the time).

I have yet to see any other service that can do that. I think I have tricked BookWithMatrix into giving me what I wanted once or twice, but that required a bit of EF research to find availability and fare info.
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