Originally Posted by Passmethesickbag

Just had to make two calls which were routed to the Indian Call Centre. Both agents asked me this question, which I've also been asked by other ICCs for Three Mobile and such like (who knows, maybe by the same agents).

Is this a term of endearment in India? I just find it intensely annoying, as I find that asking me whether I want to pretend to be their friend or a bit of a dick is both in itself a discourtesy and waste of time, and I and tend to just snap back that they call me whatever they like. This genuinely is my attitude in this matter, but I still find the question very annoying, because for the rest of the call, they either don't address me by anything at all (as a normal person would), or they insert my first name in every goddamn sentence they speak. Are they actually paid more the longer the call drags on? That would explain a lot.