Originally Posted by JustineG

Has anyone here with the Hyatt credit card ever been able to use their reward night here? My free night expires in October and I will be in Philadelphia for 1 night and really wanted to use it for this hotel. I have called up maybe half a dozen times and I keep getting the "you can call up again to see if it becomes available" answer when they tell me that the award night isn't showing up for the day I needed. I've called up for this 1 night in April since January.

I used to use it at the Hyatt in Jersey City but they have since moved this property out of the 1-4 tiered categories.

I'm going to Berlin in June so my worst case scenario is just using the free night there (assuming that's even available) but it's actually a bit inconvenient for me to switch from 1 hotel to the other just to use the free night.