RED Highlighting mine
Originally Posted by
Fitch
Disgraceful shambles at PBI this afternoon when a security alert closed Level 3 (ticketing & check-in).
Welcome to the USA- NO information given out-Staff more interested in doing nothing rather possibly put their job in jeopardy
- CONFLICTING instructions from airport staff-No surprise there
- SURLY and aggressive TSA-What do you expect from a bunch of people who were rejected for employment by the Department of Motor Vehicles?
The boys and girls from AA stepped up to the plate and self-organised a makeshift check-in operation downstairs by the carousel. Saved the day for many (including me).
BIG thank you to the great AA ground staff at PBIA
PBIA management - pink slip time
Very glad AA was able to step up.