FlyerTalk Forums - View Single Post - AA save the day :) (PBI security breach mess)
Old Mar 9, 2018, 12:07 pm
  #2  
Dallas49er
 
Join Date: May 2004
Location: DFW-In Plano & CDG-In the 11th
Programs: DL Diamond, AA revenue negative, Bonvoy Titanium +, Avis likes me
Posts: 3,209
RED Highlighting mine

Originally Posted by Fitch
Disgraceful shambles at PBI this afternoon when a security alert closed Level 3 (ticketing & check-in).

Welcome to the USA
  • NO information given out-Staff more interested in doing nothing rather possibly put their job in jeopardy
  • CONFLICTING instructions from airport staff-No surprise there
  • SURLY and aggressive TSA-What do you expect from a bunch of people who were rejected for employment by the Department of Motor Vehicles?

The boys and girls from AA stepped up to the plate and self-organised a makeshift check-in operation downstairs by the carousel. Saved the day for many (including me).

BIG thank you to the great AA ground staff at PBIA

PBIA management - pink slip time
Very glad AA was able to step up.
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