Originally Posted by
brodielayne
I have noticed lately, having cancelled several flights, that the redeposit time is taking over a week. One exception, where I told the agent that I needed to book another flight ASAP, took a mere two hours to redeposit. Not sure exactly what she did, but she did state that they would be redeposited within a few hours.
They can intervene if necessary, though increasingly few agents are willing to do so.