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Old Mar 5, 18, 8:41 pm
A FlyerTalk Posting Legend
Join Date: Dec 2000
Location: Potomac Falls, VA
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Posts: 41,108
So if check in time is 4PM and checkout is 11A that is 19 hours

2/19ths of the purchase price seems fair.

As for having it both ways

1. SPG has managed this quite well so MR should be able too as well
2. you book a room based on the terms given in this case 4PM is check in; check out is 11A but if your earned benefit is a late checkout, that is not both ways, its something you have earned.

the hotel took a chance when they took this large group and gave them a 4P checkout; compensation that they figured that they would have to hand out should have been calculated into the sale price to the large group. At a minimum $xxx of this sale would be passed on to the customers being inconvenienced
TrojanHorse is offline