Originally Posted by
flyer200
Related question: For those who use CWT, how does UUA and upgrading using cash practically work?
Do you upgrade at time of booking? How does CWT apply the avios without access to your BAEC account? Are cash upgrades different?
Depends if you are ticketed by CWT in the UK (Warrington) or by one of their other many business units. But assuming it is UK based, then UuA may work online, if not a call to BA should also do the trick. CWT don't do the Avios upgrade but they are able to see that it has happened since they lose control of the booking. For AUP, if it's a published fare then it's the same AUP process happens as normal, it can be done at the airport. I don't think POUGs can be done on CWT but since they use BA's booking process NDC directly but it maybe other FTers have seen this.