Originally Posted by
Aventine
Wow. How could they just leave a room smelling like cigarette smoke open like that? I think they should have found you Grand Victoria Harbour suite instead!
Either housekeeping doesn't report it, or they just assume guests won't complain (as most won't).
The suite is still for sale. That would have been quality service recovery. But I'm fine with the Grand room . . . it's a major upgrade over the regular Deluxe room, which is really a bit disappointing.