Old Mar 1, 18, 12:04 am
Guy Betsy
FlyerTalk Evangelist
Join Date: May 2000
Location: Little dot on map
Programs: AA-PlatLife, BA-Gold, SPG-LTP, HL-DIA
Posts: 25,754
Has anyone claimed EU 261/2004 compensation with MH before?

And if so, how was the process? Where did you write to? How long did it take?

I'm enquiring on behalf of a friend whose inbound flight from LHR was delayed by an hour, but it caused a misconnect to his connecting flight and he eventually arrived 4.5 hours later than his original arrival time. So under EU 261/2004 he is entitled to EUR 600. I've read Trip Report where people are claiming that MH is difficult to get through to but they do eventually pay after a threat of a lawsuit is mentioned.

Has anyone here gone through this ?

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