Originally Posted by RogerD408

Yes, if they didn't load the rate properly then it should be fair game (I wasn't aware the terms were only in the 'fine print'). They may try to push back, but I would hope that would be before arriving so you have time to check out alternatives. Bottom line is they offered the rate and you accepted so a good property will allow it to happen but correct their error. Also, be sure to keep a copy of your confirmation email and DO NOT rely upon the website. Should the property decide to change the text associated with your specific rate code (they do not store the full text with each rez) the web will reflect the new text.