Originally Posted by SkyTeam777

So far, I have been unimpressed. Fiji Airways canceled one of my flights a week in advance and rebooked me to leave a day later. Now the airline won't even provide assistance with hotels! Does anyone know the airline's policy or have a way to escalate the refund of a hotel night? Why should I have to shell out for another night in a hotel when the airline canceled its own flight. Problem is that I used credit card points for the flight so can't really do a chargeback if I were to buy a new ticket elsewhere (airline won't cancel because they are still providing a flight).