Unfortunately another award ticket question:
I booked a first class sAAver (25,000 miles each way) award ticket for a family member without status. I am Platinum. The trip includes the family member's AAdvantage number in the reservation.
The return trip is 2 segments. The family member now would like to travel from the same origin airport to the same destination airport, but just earlier on the same day. The connecting airport will likely change.
It looks like no change fee is payable, but when I log on, I can't change the ticket. Do I need to call AA, or can I just cancel the ticket and rebook it online? Or would the relative need to log on and handle this?
Thanks.