FlyerTalk Forums - View Single Post - Promo ended early - earlier booking won't count
Old Feb 20, 18, 1:44 am
  #12  
eethan
 
Join Date: Nov 2006
Programs: AA MM, AS MVP, MR Plat
Posts: 818
15 min to file a complaint with Better Business Bureau

If the promo was still advertising on the site on Jan 25, how can they just make up a promo end date of Jan 18?

I don't care if they ran out of funds - if your promo entices customer to reach a "goal" and then you remove the goalpost, that's false advertising.

To resolve this quickly, spend the 15 min to file a case with the BBB. - Wyndham will surely pony up the 10000 points to cleanse your complaint from their record.

https://www.bbb.org/consumer-complai...nt/get-started
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