FlyerTalk Forums - View Single Post - New RA qualifying criteria based on IC Revenue
Old Feb 19, 2018, 9:26 am
  #2359  
Tim O'Brien
 
Join Date: Jan 2010
Location: NYC
Programs: IHG, RC, HH, AA, QF, UA, Aeroplan
Posts: 2,690
Originally Posted by turner32
This is awful, Tim. Maybe try that corporate email, that some of us used to re-qualify for RA. [email protected]. It can't do any harm.
that was a good suggestion.

i sent them an email, and copied it to Keith Barr.

i kept it on point, factual, and told them if unresolved by the end of this week, i will instruct counsel, and i will if need be.

i genuinely hope they resolve it before it comes to that to determine.

they are outrageous, limiting us to four digit pins, no third party security authentication, total lack of security.

i predict we will see some security changes implemented soon.

and the audacity of the supervisor i spoke with last night, who was the one that told me on Feb 7th, that it was general audit, said "well, the points were spent from your account" implying it was me.

you'd think their fraud department, with Apple, or the online retailer, could make determinations for example the source ordering originating ISP and address, and where the items were delivered?

Last edited by Tim O'Brien; Feb 20, 2018 at 10:45 pm
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