Old Feb 15, 18, 12:30 am
Join Date: Jan 2014
Programs: Amtrak Guest Rewards (SE), Virgin America Elevate, Hyatt Gold Passport (Platinum), VIA Preference
Posts: 2,179
Yeah...I'm probably going to call in tomorrow and complain on this. It looks like the queue isn't getting separated at all anymore; I'll admit, I'm almost looking forward to the time when I call in and stay on the line such that I can sincerely say "Yes, I called in when I left my hotel. I am now at the station/on the train, with the ticket I purchased at the desk at the station".

(And yes, on general principle I intend to keep using the phone system...)
GrayAnderson is offline