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Old Feb 14, 18, 9:18 am
Join Date: Jun 2005
Posts: 15
LATAM finally replied about matching my GOL Diamond.
  • It's for LATAM Pass members only. They don't do it for LATAM Fidelidade (I am only a member of the latter).
  • They definitely required a scan of the original card; copies of the virtual won't do (I haven't even had a card from GOL yet despite making Diamond in December 2017 after 4 months). GOL tell me it might take 90 days to receive the card (ridiculous).
Anyone have an understanding about why they don't status match for LATAM Fidelidade despite that programme having various categories? I realise the Fidelidade points are operated by multiplus but surely LATAM control the status side of it?
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