FlyerTalk Forums - View Single Post - LHR ground staff now subcontracted and dreadful
Old Feb 14, 2018, 3:13 am
  #9  
BinSabai
 
Join Date: Jul 2013
Location: BKK
Programs: TG ROP Platinum, M&M Senator, IHG Platinum, Accor Platinum
Posts: 8,324
"Thanks for the useless advice. The agent led the 5 of us down the stairs to the tarmac and a limo picked up the other 4 first class pax, leaving me in the rain til a bus showed up 10 minutes later. The least they could have done was ask me to wait inside the plane especially as I was not allowed to go back up the stairs."you are of course right! a non acceptable mishappening. Likely a misunderstanding or non-communication between cabin and ground staff
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