FlyerTalk Forums - View Single Post - Morgan Stanley American Express Platinum Card (2012 - 2021)
Old Feb 13, 2018, 2:17 pm
  #144  
gwade
 
Join Date: Apr 2001
Location: Cupertino, CA - AA:PLT 2MM; Marriott:Plt; Hilton:Slv
Posts: 562
Originally Posted by jediwho
Does Amex actually check if the applicant has a Morgan Stanley account and then cancel the card if he/she does not?
Just happened to me. I used to use MS, but moved everything over somewhere else to consolidate in 2016. I finally got an email this month saying that they will be closing my account in 60 days. I was kind of surprised that they didn't even offer to change to a regular Platinum card (and therefore keep a customer). I was actually going to close at renewal this year though so no loss, and I opened up a PRG to keep my rewards account active, and just got the 25,000 bonus so really not a big deal. Just curious why they would not push to keep me in a more expensive product.

Long story short...they do check, just may take a while.
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