I stayed here on business last week. The hotel feels like a Sheraton in Asia. Signage is in English and Chinese. It has a much higher-end feel than any other US Sheraton that I have been in. No upgrade as an SPG Plat 100 but they said the hotel was sold out for the first time since opening. Club lounge is nice and had a good variety in the evening. It was picked over (right before breakfast ended, so my fault) and crowded when I arrived but the staff got me a bottle of juice from the back before they started putting away breakfast. The bed was comfortable. There was a fire alarm going off at 3 AM one night but they made an announcement and shut it off quickly. I enjoyed my stay and would return. A Starbucks is opening in the lobby soon!