FlyerTalk Forums - View Single Post - Racial profiling by United premier rep
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Old Feb 10, 2018, 12:53 pm
  #13  
Ber2dca
 
Join Date: May 2014
Location: DMV
Posts: 2,092
Given the staffer did nothing to disparage your ethnicity or race..doesn't the fact that you assume bad customer service is automatically linked to your ethnicity indicate that you're yourself rather self-conscious about matching a certain profile. I can't look into that staffer's head, but I have a hunch that people of all sorts of background get crappy customer service from United (United is the only airline where a staffer ever got loud with me and I'm a white European male).
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