FlyerTalk Forums - View Single Post - Arrived early but gate occupied
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Old Feb 10, 2018, 11:35 am
  #38  
formeraa
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Join Date: Jul 2001
Location: Phoenix, AZ
Programs: HH Gold, AA Gold
Posts: 10,451
Originally Posted by AndyPatterson
A slightly different problem with the late-evening arrival of the SEA-DCA flight (AS 2) when it arrives early e.g. 915 pm instead of 940 or 10 pm. It is the ONLY late-night flight at that time in that terminal (security to the terminal is long closed), and we have to sit and wait and wait and wait for the GA to arrive and operate the jetbridge. Since it's the only arrival/departure in that terminal at that time, it is not as if the GA is handling another flight, right?

I've never understood why AS, once it realizes that this particular flight will be early, doesn't send a message or automated call to the ground staff to alert them to be at the gate a half-hour earlier than scheduled.

For example, I just looked up AS 2 for tonight, and it is scheduled to arrive early at 9:17 instead of 9:41 pm. What are the odds that the ground staff will be ready inside the jetway by 9:15 at the latest?!
Please write to AS customer service about this and let them know. If the flights are still arriving "on-time", AS may not be paying attention to long waits on the ground.
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