Originally Posted by
kylekyle
Hmm I've never been escorted to the lounge for check in as a gold or diamond... The agent just completes the check in at the front desk.
Same here. Check in was done at the front desk. There was also a guy beside me when I checked-in (with Gold status) so maybe escorting to the EL is not always done. Of course, with the Harbour View Suite upgrade I got, it didn't really matter
