Originally Posted by
Mcflyneo
I used to be able to claim online directly after my flights and they would appear immediately but that doesn't work anymore. A certain/long timeframe has to expire like 24h or so, for the system to 'acknowledge' the flights have been operated. Now i have to wait untill the next daylight and occasionally still have to send an email for HOP! flights and other irregularities like my past KL flight which i could also not select seat/OLCI and claim miles for via usual procedure(074- ticket...). So no, imo the service has not improved.
I've been able to claim from around 4am (CET) the day after the flights, regardless of the time of the flight, so not a defined period after the flight more of a batch process that's run after midnight.