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Thread: Feedback thread for the official LH Lurker(s), LufthansaGermanAirlines
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Old Feb 5, 2018, 5:47 am
  #1776  
LufthansaGermanAirlines
Company Representative - Lufthansa Airlines
 
Join Date: Aug 2012
Posts: 1,260
Originally Posted by ricardb
Dear LH Lurker,

May I ask for your help in getting response from Lufthansa?
On 06th December 2017 I submitted Feedback ID 31456223, but no response has been provided since then and, to be honest, I'm not really sure about the procedure I have to follow in order to know which is the current status of the claim.

Many thanks for your support,

Ricard.

Hello ricardb,
apologies for the long handling time of Customer Relations. I will send my colleagues a reminder and ask them to contact you as soon as possible.
Jens
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