Originally Posted by Fliar

Apols if I missed it (did look at the wiki etc) but am looking for a way to contact Emirates.

Long story short: had service issues last year (involuntary downgrades from F to C, flight cancellation) - my TA contacted them but he has been hospitalised since November. I emailed them myself December 4 and received an auto reply which said that I would hear back within 30 days. Follow-up emails have not been responded to. Calling the local Auckland office I was told they couldn't do anything except send a message on my behalf, which I did twice but still no replies.

Is there anyone I can contact beyond the generic email address on the site?