FlyerTalk Forums - View Single Post - Unacceptable Customer Service

Jan 30, 2018, 2:08 pm

#11

Gig103

Join Date: Nov 2013

Location: PHX, SEA

Programs: Avis President's Club, Global Entry, Hilton/Marriott Gold. No more DL/AA status.

Posts: 4,422

Quote:

Originally Posted by UKtravelbear

Yes there is something going on - simply not enough staff.

That isn't the point - the Blue agent was fully capable of handling OP's request and was just trying to boost call numbers by passing the buck.

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